Returns

Every poster is printed just for you after you order, so we can't accept returns, exchanges or refunds if you change your mind. Please don't mail anything back: there is no return address, and we'll tell you if we ever need something sent.

If something goes wrong

We'll replace your poster at no cost when:

• it arrives damaged
• it has a printing defect, or it isn't the poster (or the number of posters) you ordered
• it gets lost on the way to you

How to ask

Email [email protected] within 14 days of receiving your order. If a package never arrives, email us within 14 days after the delivery estimate on our Shipping page.

Please include the email address you ordered with. For a damaged or misprinted poster, add a photo of the poster and, if it was damaged in transit, a photo of the packaging. We'll reply within a few business days.

Once we've confirmed the problem, we'll print and ship a replacement at no cost to you. A replacement is the only remedy we offer for these problems.

What isn't covered

• Small differences in color between your screen and the printed poster, or from one print to the next. Printing is never an exact match for a screen.
• A change of mind, or a poster that is damaged after it was delivered.
• A package that comes back to us because the address was wrong or incomplete, or because nobody collected it. We can send it again for the cost of printing and shipping.